FREQUENTLY ASKED QUESTIONS
Is there a minimum order? For our first-time orders we have a minium order of $250.00. After your first order, minimum changes to $150.00
What does the process look like if I want to place a wholesale order? If you are wanting to place a wholesale order the first thing we ask is that you shoot us an email at firstname.lastname@example.org with your list of items from the catalog. We will then send you an invoice including shipping costs within 48hrs. Once the invoice is paid in full, we will have the items shipped.
How long does it usually take for me to get my wholesale order? Wholesale orders range from 2-3 weeks depending on the size of your order and where you are located. *Note: Rush orders are available, however additional charges will be added and not all of our products are available for rush order.
I saw and item on your website and don't see it in the catalog. Can I still order it? For the most part - yes! If there is a product currently on our website and not in the catalog, it is definitely possible that we can offer it to you for wholesale! Just let us know at email@example.com
Who covers the shipping cost? We ask that our buyers cover the shipping cost.
If I receive an item that is damaged during shipping, who covers that? We do! We insure all of our packages.
Can I raise the retail price of an item? Yes you can. Our retail prices are recommendations only.
*Please note that the Jenessa Wait Collection is not offered at wholesale by us, however inquiries can be made at firstname.lastname@example.org
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